Keynotes & Breakout Sessions
Listen, I’m born Cuban and Italian and I came out speaking. I love talking with people and having conversations. AND I’ll talk to you about the complexity of cooking risotto to the sleeping habits of snails, if you want.
But that’s not why you’re here. You’re probably here because Social Media still seems like a foreign language to you. AND that’s ok.
Social Media is not only used by over 3 billion people daily, but it’s the preferred method of information and news in many of those instances. It’s not really a matter of embracing it as an industry but putting it in a headlock and executing a figure eight on it. Social media is a tool for creating relationships that convert, regardless of your industry or the size of your organization or business. AND I’m going to show you that it isn’t just for baby pictures and political rants but also how to leverage it without draining your time, your staff, or your money.
See mom, all that extra talking the teachers said I did in class is finally now paying off.
Speaking topics Include but are not limited to:
Small Magic of Goal Setting
These days, our lives are busier and busier and we often ignore our goals, even avoiding them altogether! This stops us from growing and moving to the next level.
It can cost us our careers, our relationships, and even our happiness.
Join Lisa as she shares her “SMALL MAGIC” process for creating goals that challenge and push you. AND then breaking each one into small manageable chunks that, when done daily, help you achieve them!
Her training will empower you to break through the wall that’s been holding you back from attaining your career and personal goals. Ready to grow? This is only the beginning.
KEYNOTE BREAKOUT
PARTICIPANT OUTCOMES:
- Creating your list
- Breaking your goals down
- Doing one thing every day
- Celebrating everything
- Reminders
- BONUS ROUND
- But wait! There’s more!
Lisa speaks at all size events, large and small!
Everyday Customer Service
Everyone talks about how important customer service is more than ever these days. We go out for dinner; we expect good customer service. We have someone come to our home to clean or fix something; we expect good customer service. We go to the grocery store, the doctor, the dry cleaners and so many other places. We expect good customer service.
I’m going to challenge you in a couple ways. First, I think customer service should happen everywhere, every day with everybody. Next, I think we can ALL exhibit customer service in every aspect of our lives.
Why is this program important? It’ll change everything you do and your perspective on the world.
KEYNOTE BREAKOUT
PARTICIPANT OUTCOMES:
- INTERNAL CUSTOMER SERVICE- your team members. If they’re happy, your business is more successful.
- EXTERNAL CUSTOMER SERVICE- your clients, end users. Happy clients come back and tell others, better bottom line.
- PERSONAL- people outside of your workplace, the person in the grocery store, the elevator, etc. When we are kind to others, we feel good.
- RELATIONSHIPS- our families, our significant others. When our relationships are out of whack, chances are we are too.
- YOU- too often we neglect to give ourselves the proper attention and “customer service” we deserve. If we don’t take care of us, we won’t be able to take care of others.
- THE WORLD- what if we all gave everyone the “best customer service” we could. This world would be a different place.
Testimonials
Cindy Sexton
Executive Director at CEO Council of Tampa Bay
“The CEO Council of Tampa Bay required some Social Media training to get all of our social assets straightened out, initially. Phase two we need training on how to use our social media properly to leverage the technology and maximize our exposure and conversions. In one day, Lisa was able to clean up our platforms and get us to a comfortable place where we could utilize all platforms easily and with success. Thank you, Lisa! We would not hesitate to hire her again and have no problem recommending her to anyone needing assistance.”
Karen Gillman
Virtual Office & Services Provider at On Point Executive Center
“Lisa is the Queen of Small Magic! She is true to herself and those around her. When you know Lisa is involved in a meeting, organization or event you know you are in for a great time. I am glad to have Lisa in my network as she is honest, humorous and an all-around great lady!“
Sharon Fekete
Founder, The Doctor Whisperer, Inc.
“I attended a social media workshop led by Lisa Demmi in Tampa Florida. Lisa is a knowledgeable and gifted social media trainer and I’ve had the great pleasure of seeing her present in various environments and she always thrives. It is most impressive that she can engage the audience with her authenticity but also her keen ability to provide tactics that offers enormous value. I would highly recommend Lisa for speaking, training, and conference opportunities.“
Same Doesn’t Sell
Sales is a lot different today than it ever has been. There is competition every where you look. AND everyone is busy trying to be the best realtor, banker, doctor, etc. Often, we just end up duplicating what we see the competition doing. Well, guess what? Same doesn’t Sell!
People do business with people, not other businesses. We make our buying decisions because we have a connection with someone, a bond. Something about them seems familiar and we want to know more.
In this program, Lisa breaks down the process of standing out in your marketing message and distinguishing you and your business from your competition. She also illustrates how important this is to customer service and how to use it! This gives you that competitive edge that leads to sales and more revenue.
KEYNOTE BREAKOUT
PARTICIPANT OUTCOMES:
- What makes you stand out from the competition.
- What message you can craft around your difference and how to use it to connect with your audience.
- What content you can create that not only gets attention but engages
- How do you share that message and repackage it so that it appeals to your audience where they’re watching?
- Embracing your difference and leveraging it to reach YOUR audience.
- Why this is so important for customer service and how to use it as a tool
Make your next event unforgettable, contact Lisa TODAY!
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